Effective Date: May 12, 2025

At The Bucilla (“we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website https://thebucilla.com (the “Site”). By using our Site, you agree to the terms described in this policy.

1. Information We Collect

We collect the following types of personal and non-personal information:

a) Information You Provide Directly

  • Account Information: Name, email address, shipping/billing addresses, and password.
  • Purchase Information: Order details, product preferences, payment method (processed securely via third-party payment gateways).
  • Newsletter Subscriptions: Email address for receiving updates and promotions.

b) Information Collected Automatically

  • Cookies and Tracking Tools: We use cookies, web beacons, and pixels to collect data such as IP addresses, browser type, device information, and browsing behavior.
  • Analytics: Information collected via services like Google Analytics to understand site performance and user interaction.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve the functionality and performance of the website.
  • Send marketing communications and newsletters (only if you opt-in).
  • Monitor usage and detect security issues.
  • Analyze trends to enhance your shopping experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third parties in the following cases:

  • Service Providers: Payment processors, shipping partners, customer support platforms, and email marketing services.
  • Analytics and Advertising Tools: Services like Google Analytics and Meta Pixel, which help us understand how our Site is used.
  • Legal Obligations: When required to comply with applicable laws or regulations, or to respond to legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store user preferences and session information.
  • Analyze web traffic and improve user experience.
  • Serve personalized ads based on browsing behavior.

You can control cookie preferences through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include SSL encryption, secure payment processing, and limited internal access to personal information.

6. Your Choices and Rights

  • Access and Correction: You may access and update your personal information by logging into your account.
  • Opt-Out: You may unsubscribe from our emails using the link in each message or by updating your email preferences.
  • Do Not Track: We do not currently respond to “Do Not Track” signals from web browsers.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If we discover such data has been collected, it will be deleted promptly.

8. International Users

If you are visiting our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. By using the Site, you consent to this transfer.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.